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9.6 Ausgezeichnet 104 Bewertungen
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9.6
Review score
Zimmer
9.8
Hotelpersonal
9.4
Sauberkeit
9.6
Preis-Leistungs-Verhältnis
9.4
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GGrosu
Romania
10Beantwortet auf 01 March 2026Ausgezeichnet
· Totul este la superlativ (cazare, restaurant, personal).· Doar pentru conducere: Ultima dată am vrut să rezerv camera pe site-ul dumneavoastră. Tariful afișat acolo 450 lei (nicăieri nu scrie că e cu mic dejun inclus - cel puțin așa cred, deoarece la recepție tariful unei camere era 350 lei). Astfel că am făcut rezervarea pe booking.Blieb February 2026 -
WWeis
Luxembourg
8.5Beantwortet auf 11 February 2026Sehr gut
· Breakfast buffet, invoicing flexibility (resto in the room price)· Water from shower cabin was leaking outside to the floor (307)Blieb February 2026 -
WWeis
Luxembourg
9Beantwortet auf 22 January 2026
Ausgezeichnet
· Breakfast if served as a buffet, flexibility with the bill, tasty meals, good coffee in the room· Long waiting time for warm water in shower, restaurant staff could be more enthusiastic, especially in the morning, explaining how it works (tea and juice is not straightforward)Blieb January 2026 -
BBogdan-Ionut
Romania
9Beantwortet auf 08 January 2026
Ausgezeichnet
· Camera a fost curată și bine utilată. Spațioasă și confortabilă. Iubim acest hotel și vederea către pod, fiind deja a treia oară când ajungem la dvs. Am găsit loc de parcare pe trotuarul de lângă sala de gimnastică.· La intrare domnul care dădea cu mopul m-a întrebat de la ușă unde merg. Intram pe ușa unui hotel, unde puteam să merg ? Nu s-au prezentat și nu purta nici legitimație. La recepție, ați încercat să îmi dați o cameră tween, deși eu plătisem una matrimonială dublă. A trebuit să insist și să vă arăt rezervarea Booking pentru a avea câștig de cauză. În restaurant, pătrundea fum de țigară de pe terasă. Ne-am întors în cameră mirosindu-ne părul și hainele a fum de țigară, inclusiv bebelușului nostru de patru luni. Ar trebui instalată o ușă între ele. Pentru această ultimă problemă, voi sesiza ANPC, cu scopul motivării conducerii hotelului.Blieb January 2026 -
SSakamoto
Japan
3Beantwortet auf 04 January 2026Unbefriedigend
· The kindness of the receptionist who sent me off and call me a taxi when leaving.· The indifference of the receptionist who welcomed me ( but not welcomed in real sense) when coming. The superficiality of all of cacamaca.Blieb January 2026 -
ZZirek
Turkey
7.5Beantwortet auf 25 November 2025Sehr gut
· The hotel has a gym and sauna, and offers a good massage in addition. It has a nice restaurant.· When I checked in, there was very limited information provided about the hotel facilities, especially regarding the sauna, which needed to be booked in advance. Later, when I used the sauna, the staff complained, even though I wasn’t informed about any reservation requirement. This created an uncomfortable experience. Clear communication at check-in would have avoided this situation, and the waiters in the hotel's restaurant would not have taken care of the order.Thank you for sharing your feedback with us. We\'re glad to hear that you enjoyed our gym, sauna, and restaurant. We are truly sorry for the confusion and discomfort you encountered. You are absolutely right—use of the sauna does require an advance notice of about one hour, so we can properly prepare and heat it in advance. Unfortunately, this was not clearly communicated to you at check-in, and for that we sincerely apologize. At the time of your arrival, the evening shift included a new team member, and although this is not an excuse, it unfortunately led to incomplete information being provided. We take full responsibility for this and have already addressed the importance of clear and consistent communication with our team. We also regret that the interaction with the staff during your sauna visit and in the restaurant did not meet your expectations. This is certainly not the level of service we aim to offer, and your feedback helps us improve. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back and offer you a much smoother and more pleasant experience. Kind regardsBlieb November 2025 -
MMihai
Romania
10Beantwortet auf 21 November 2025
Ausgezeichnet
· Totul a fost okVă mulțumim mult pentru recenzia dumneavoastră! Ne bucurăm enorm să aflăm că ați avut o experiență plăcută la Hotel Imperio. Apreciem că ați remarcat calitatea camerelor, amabilitatea personalului și curățenia. Sperăm să vă avem din nou ca oaspete în viitorul apropiat!Blieb November 2025 -
SSven
Germany
7.5Beantwortet auf 13 November 2025Sehr gut
· Zimmergröße und Ausstattung· Unsere Erwartungen waren hoch, da wir in der Vergangenheit öfters ihr Hotel besucht haben und nie enttäuscht wurden. Auf großer Erwartungshaltung kommt wie leider zu oft im Leben der Fall. Die Mitarbeiterin hat versucht, mich zu zwingen, die Bewertung zu löschen. Das ist sehr ungewöhnlich und hat das Gesamterlebnis leider gemindert. Auch hat die Freundlichkeit daraufhin nachgelassen. Die Qualität des Restaurants und des Frühstücks war vor einem Jahr besser und ist nun bestenfalls okay. Aufgrund des Erlebnis mit den Mitarbeitern am der Rezeption haben wir uns entschlossen, als Firma (!) dieses Hotel in Zukunft zu meiden. Konstanza bietet eine gute Alternative für unsere Kundenbesuche in Medgedia.Blieb November 2025 -
SSven
Germany
9Beantwortet auf 10 November 2025
Ausgezeichnet
· Hotel is good, Christina is amazing, Julia too and also the staff in the restaurant and the housekeeping ladies. Quick and easy landry service.· I don't like the layout where you can see the bed once you open the door. Room is super big and another layout would be easily possible. Too much bird shit on the balcony. Bad smell sometimes coming from the bathroom. The quality of the restaurant and specially of the breakfast was better in the past. This time I canceled the breakfast. It't time to upgrade the gym and the sauna. A lot of machines in the gym are damaged. Also a bit too crowded in the afternoon, due to local guys. Checkin was a bit chaotically.Blieb November 2025 -
OOANA
Romania
10Beantwortet auf 03 November 2025
Ausgezeichnet
· Excelent, conform așteptărilor, ba chiar un pic peste. Merită cele 4 stele complet.Vă mulțumim din suflet pentru recenzia dumneavoastră minunată! Suntem încântați să aflăm că experiența la Hotel Imperio a fost pe măsura așteptărilor dumneavoastră și chiar mai mult. Apreciem cu adevărat feedback-ul pozitiv și vă așteptăm cu drag să reveniți la noi pe viitor!Blieb November 2025